Moderating Role of Intrinsic Motivation on the Relationship of Work Family Conflict and Job Performance in Frontline Officers of Islamic Banks

Abstract

Workplace life hinges on the key aspects of work-family conflict, employee performance and intrinsic motivation. This study explores the boundaries of work-family conflict associated with perceived job performance and the moderating effect of intrinsic motivation on this association amongst the frontline officers of Islamic banks in Pakistan. The exponential rise of Islamic banking over the past decade demands that the exigencies associated with this industry be studied and scrutinized. This study aims to rectify this dearth of literature on this contemporary issue. The results consistently conclude that work-family conflict is negatively associated with perceived job performance. Furthermore, intrinsic motivation as moderator, weaken this negative association. The study calls upon the need to properly deploy intrinsic motivation arousing tools to overcome the negative consequences of work-family conflict. It is further suggested that if religious inclinations and obligations are instilled in the organizational ethos, then working in Islamic banks may stimulate the source of intrinsic motivation. The study could provide an overview of the practical implications of work-family conflict to scholars and policy-makers.