Relationship Dynamics of Burnout, Turnover Intentions and Workplace Incivility Perceptions

Muhammad Adeel Anjum; Anjum Parvez; Ammarah Ahmed

doi:10.22547/BER/9.3.6

Authors

Muhammad Adeel Anjum Balochistan University of Information Technology, Engineering & Management Sciences (BUITEMS), Quetta, Pakistan Author
Anjum Parvez Sardar Bahadur Khan Women’s University, Quetta, Pakistan Author
Ammarah Ahmed Balochistan University of Information Technology, Engineering & Management Sciences (BUITEMS), Quetta, Pakistan Author

DOI:

https://doi.org/10.22547/BER/9.3.6

Keywords:

Burnout, Turnover Intentions, workplace Incivility, Relationship.

Abstract

Building upon the relational perspective of employee attitudes and behaviors, we built and tested a causal model to demonstrate the relationship dynamics of burnout, turnover intentions and workplace incivility perceptions. A sample of 237 professionals from 6 major telecom companies participated in this cross-sectional study. A self reported questionnaire was administered to guage participants’ perceptions regarding burnout, turnover intentions and workplace incivility. This study concludes that the perceptions of burnout, through workplace invility, provoke turnover intentions. This finding is a significant addition to existing body of literature on burnout, turnover intentions and workplace incivility.