Factors Affecting Employees’ Performance: A Case of Kabul-Based Telecom Firms

Syed Umar Farooq; Muhammad Shahid Shams; Murtaza M. Niazi

doi:10.22547/BER/7.2.4

Authors

Syed Umar Farooq Abasyn University Peshawar Author
Muhammad Shahid Shams Kardan University, Kabul Author
Murtaza M. Niazi Kardan University, Kabul Author

DOI:

https://doi.org/10.22547/BER/7.2.4

Keywords:

Employee performance, job involvement, employees’ relations, employees’ participation

Abstract

This study synthesizes the body of literature on employees’ performance and develops a conceptual framework that depicts plausible impacts of employees’ participation, job involvement, and employees’ relations on employees’ performance. Herzberg two-factor theory is considered for this study as a theoretical anchor. To test the model, the study uses a sample of 200 employees working in Kabul-based telecom firms. The study finds a positive and significant impact of employees’ participation, job involvement, and employer-employees relations on employees’ performance. This research will help managers in the telecom sector to understand ways to enhance employees’ performance by having an insight of the factors affecting it.