An Effort towards a Common Model for Organizational Change: Synergizing Tools and Processes for Change

Abstract

The purpose of this study is to review the available literature on organization change and change processes, i.e. organization development (OD), benchmarking, innovation, enterprise resource planning (ERP), business process reengineering, and total quality management (TQM). We focus on salient features of tools and their utility. In the end, we reassess these tools to find out possible interaction and integration among change process so as to analyze from a broader perspective whether they support each other or not, and can they be used simultaneously or not? Literature reveals that there is a possibility of utilizing all these processes in the same organization at different phases of a planned change. On the basis of extant literature, a consolidated model for change is proposed for improved results