HABIB , Muhammad Danish; ATTIQ , Saman. A model and empirical examination of influencing factors of customer satisfaction and service performance through interactional quality . Business & Economic Review, [S.l.], v. 12, n. 1, p. 119-138, dec. 2020. ISSN 2519-1233. Available at: <http://bereview.pk/index.php/BER/article/view/330>. Date accessed: 13 aug. 2020.